Question 1

Do you sell accounts, or membership top-ups?

Accepted Answer

This store sells membership top-up codes and credit redemption codes. You need a personal account you can already sign in with. Finished accounts and account registration are not offered.

Question 2

Can I buy now?

Accepted Answer

Yes. Products, store prices, conditions and after-sales rules are all published. Add to cart, settle the order with support on the payment page, and the code goes out once the payment is confirmed.

Question 3

What do I receive after paying?

Accepted Answer

You receive the top-up code and its redemption entry: on the order page when you are signed in, otherwise through the same channel you used to reach support. Delivering the code and activating the membership are two steps: you redeem it yourself with the given instructions, and the final result is confirmed by your own account or a trusted lookup.

Question 4

Do you support WeChat Pay and Alipay?

Accepted Answer

Alipay, WeChat Pay and cryptocurrency all work. Support gives you the payment details for the channel you pick when confirming the amount due. Crypto carries lower fees, so its price is lower.

Question 5

Do I need to provide my account password?

Accepted Answer

This store never collects your AI account password, login cookie or session token. What redemption requires is stated on each product page — check the redemption entry and the requirements before ordering.

Question 6

Will it renew automatically?

Accepted Answer

There is no auto-renewal. Choose a plan again when you need to renew; whether a top-up path supports early renewal or stacking is stated per plan.

Question 7

What if a top-up fails or I need a refund?

Accepted Answer

A code that has already landed on an account or been used cannot be returned. Cases where nothing arrived or the code was never used are handled case by case against its actual redemption state, so there is no blanket unconditional refund promise. To open a case, include the order details in a ticket or on Telegram.

Question 8

Why are there two prices?

Accepted Answer

Crypto payments and Alipay / WeChat carry different processing fees: crypto costs less, so its price is lower. Chinese pages quote CNY and English pages convert at a rate set from bank quotes.

Question 9

Can I pay with cryptocurrency?

Accepted Answer

Yes. Cryptocurrency is the default pricing channel here and costs less than Alipay / WeChat. Place the order, then contact support on the payment page for the amount due and the payment details.

Question 10

Do I need an account to buy?

Accepted Answer

Not required. You can add to cart and settle the order with support on the payment page. An account lets you track orders, delivery and support tickets — an email code signs you in, with no password needed up front.

Question 11

How do I reach support?

Accepted Answer

Sign in and open “Account center → Tickets” (include your order number), or message @waterme1on7 on Telegram; ticket replies arrive in the account center.

Question 12

How soon does the code arrive after payment?

Accepted Answer

The code and redemption entry go out once support confirms the payment. Support replies within 24 hours on working days (GMT+8); if nothing has arrived after that, send the order details on Telegram or in a ticket.

Question 13

Can a code be used by someone else?

Accepted Answer

Each code works once — do not share or resell it. Redemption and delivery follow your own account state, and a successfully credited code cannot be returned.

Purchase guide